As 2025 progresses, many UK households continue to struggle with the high cost of living, driven by rising energy bills, grocery prices, and other essential expenses. Recognizing these financial pressures, the government has introduced the final phase of its £900 cost-of-living assistance package—the DWP £299 Support Payment, which is set to be distributed in May 2025.
This final installment is designed to ease the burden on the most financially vulnerable citizens. Managed by the Department for Work and Pensions (DWP) and HM Revenue & Customs (HMRC), the DWP £299 Support Payment plays a critical role in helping low-income households maintain stability during these challenging times.
What is the DWP £299 Support Payment?
The DWP £299 Support Payment is the last of three payments forming part of the £900 cost-of-living support initiative. The payments are structured as follows:
- First Payment: £301 in Spring 2024
- Second Payment: £300 in Autumn 2024
- Third (Final) Payment: £299, from 6 May to 22 May 2025
This final £299 payment is automatically deposited into eligible recipients’ bank accounts. If you were receiving certain means-tested benefits during a specified window, you should see the funds arrive without having to apply separately.
Who Qualifies for the DWP £299 Support Payment?
To be eligible for the DWP £299 Support Payment, individuals or households must have been receiving means-tested benefits between 13 November 2024 and 12 December 2024. These benefits include:
- Universal Credit
- Income-based Jobseeker’s Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Income Support
- Working Tax Credit
- Child Tax Credit
- Pension Credit
The government will automatically identify and deliver the payment to those meeting the eligibility requirements—no application needed.
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Who Is Not Eligible?
Not everyone receiving benefits will qualify for the DWP £299 Support Payment. Those receiving non-means-tested benefits only—such as contribution-based JSA or New Style ESA—are excluded. If your benefits were paused or under review during the qualifying window, this could also impact your eligibility.
How Will the Payment Be Delivered?
The government has streamlined the payment process for convenience and security. Here’s how to recognize the DWP £299 Support Payment in your bank account:
- If paid by the DWP, the payment will appear as “DWP COL”
- If paid by HMRC, it will show as “HMRC COLS”
No paperwork is required, but it’s crucial to ensure your bank details on record with DWP or HMRC are accurate to avoid any delays.
What to Do if You Haven’t Received Your Payment
If you’re eligible but haven’t received your DWP £299 Support Payment by 22 May 2025, follow these steps:
- Check your bank statements for entries marked “DWP COL” or “HMRC COLS.”
- Verify your eligibility—confirm that you were receiving one of the qualifying benefits between the specified dates.
- Submit a missing payment form via the official GOV.UK website.
- Contact DWP or HMRC directly if the issue isn’t resolved promptly.
Prompt action ensures you get the financial support you’re entitled to during this challenging economic climate.
Special Note for Pension Credit Applicants
If you applied for Pension Credit after 12 December 2024 but before 5 March 2025—and your claim is backdated to include the eligibility period—you may still receive the DWP £299 Support Payment. This exception helps pensioners who were unaware of their eligibility initially but acted quickly once they learned about it.
Reasons for Delayed Payments
If your DWP £299 Support Payment hasn’t arrived, consider these common reasons:
- Outdated or incorrect bank details on file
- Your benefit payments were paused or under review
- Technical issues within the payment system
- Additional checks for fraud prevention
Make sure your information is current and accurate to avoid these problems.
Stay Safe from Scams
Scammers often target vulnerable people during these payments. Keep yourself safe by:
- Never sharing personal details like your National Insurance number or bank account in response to unexpected calls or messages
- Ignoring suspicious links in texts or emails pretending to be from DWP or HMRC
- Always using official GOV.UK resources for accurate information
Report any suspicious communication to protect yourself and others.
Final Thoughts
The DWP £299 Support Payment is more than just a one-time boost—it’s a vital lifeline for families navigating a period of continued economic challenges. It’s the final chapter in a series of payments that began in 2024, ensuring consistent support instead of a single lump sum that might quickly run out.
If you qualify and haven’t yet received your payment, act quickly: check your statements, verify eligibility, and reach out to the DWP or HMRC if needed. Every pound counts, especially now.
Frequently Asked Questions (FAQs)
1. What is the DWP £299 Support Payment?
It’s the final installment of the UK’s £900 cost-of-living package, supporting low-income households during a time of economic strain.
2. Who qualifies for the payment?
Those receiving means-tested benefits like Universal Credit, Pension Credit, and others during 13 Nov – 12 Dec 2024.
3. When will I receive my payment?
Between 6 May and 22 May 2025, deposited directly into your bank account.
4. Do I need to apply?
No. If you meet the criteria, the payment will be made automatically.
5. What if I think I’m eligible but haven’t been paid?
Check your statement, confirm eligibility, and file a missing payment form on GOV.UK.
6. How can I avoid scams?
Rely only on official GOV.UK updates, and never share personal data in response to unsolicited messages.
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